Refund policy

We want you to be happy with every class.

Single modules

If a module isn't right for you, ask for a refund within 7 days of buying it, as long as you have completed no more than two of its lessons. We'll refund the full amount to your original payment method.

Memberships

You can cancel at any time from your account and won't be charged again. We don't refund partial months, but you keep access until the end of the month you've paid for. If you were charged after cancelling, contact us and we'll refund it.

Technical problems

If a lesson won't play or a download is broken, tell us and we'll fix it or refund you.

How to ask

Send us your order reference (it's on your receipt and in Account → Orders) using the contact page or by email to a@example.co.za. Refunds are usually processed within 5 working days.